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Say hello.
Questions about an order, a brewer, a bean. Wholesale enquiries. Press. Whatever it is, a real person reads every email and gets back the same business day.
Same-day reply
Send us a note
We will reply within one business day.
Order, support, general questions. Replies within one business day, usually faster.
Hours
Mon to Fri · 9:00 to 17:00 ET
Email is checked once on Saturday morning. Sunday is for drinking the coffee.
Based in
Toronto, Ontario
Ship from a warehouse in Mississauga. No retail showroom (yet).
Before you write
If it is a question about shipping, returns, or grind settings, the answer is probably already on one of these pages.